| Job Title | Branch Operations Manager – Branch Banking – Service |
| Job Identification | 225567 |
| Job Category | Consumer Bank |
| Employment Type | Full Time |
| Job Shift | Day |
| Posting Date | 08 Jan 2026 |
| Degree Level | Bachelor’s Degree |
| Job Location (City) | Navi Mumbai |
| Job Location (State) | Maharashtra, India |
| Work Location (Full Address) | Ground Floor, Unit No. 3-B, Arihant Auro Building, Opp. Turbhe Railway Station, Turbhe MIDC, Thane Belapur Road, Navi Mumbai – 400705 |
| Employment Status | Hot Job |
| Application Status | Be the First to Apply |
| Role Objective | Oversee daily branch operations, ensure compliance, and maintain operational efficiency |
| Key Functional Area | Branch Banking Operations & Service |
| Primary Responsibilities | Customer acquisition, loan sourcing, operations management, compliance |
| Customer Acquisition Channels | DSAs, connectors, direct sourcing |
| Lead Generation Methods | Market activities, referrals, cold calling |
| Compliance Responsibilities | KYC adherence, documentation as per company guidelines |
| Internal Coordination | Credit, Operations, Legal, Technical teams |
| Channel Partner Management | Maintain strong relationships and ensure steady business flow |
| Application Tracking | Update loan application status to customers & partners |
| Performance Targets | Monthly & quarterly sales targets |
| Customer Service | Query resolution and service excellence |
| Key Skills Required | Leadership, banking operations knowledge, customer service orientation |
| Similar Job Locations | Chennai (TN), Hyderabad (TS), Tamil Nadu, Pune (MH) |
| Similar Job Posting Dates | 23/12/2025, 26/12/2025, 29/12/2025 |
| Organization | Kotak (Candidate Experience – Careers Portal) |
| Talent Community Option | Join Kotak Talent Community |
| Total Jobs on Portal | 4876 |
