| Job Title | SDO Authorizer – Branch Banking – Service |
| Role Name | Senior Desk Officer (SDO) – Authorizer |
| Department | Branch Banking |
| Function | Service |
| Job Category | Consumer Bank |
| Job Status | Hot Job |
| Job Identification | 225589 |
| Employment Type | Full Time |
| Job Shift | Day |
| Posting Date | 08/01/2026 (05:30) |
| Degree Requirement | Bachelor’s Degree |
| Location | Surendranagar, Gujarat, India |
| Branch Address | Labh-1, Surendranagar, Gujarat – 363002 |
| Role Purpose | Support branch banking operations by delivering high-quality service to walk-in customers, resolving queries, supporting Service Officers, handling non-transactional activities, and identifying cross-sell opportunities |
| Key Responsibilities | Service walk-in customers across segments; generate leads for New-To-Bank (NTB) customers; cross-sell banking products; act as backup to Service Officer during peak hours; handle non-transactional servicing (audit support, reconciliations); resolve customer queries efficiently; identify business opportunities; ensure customer retention; ensure compliance with internal and regulatory guidelines |
| Customer Segments | Retail & walk-in branch customers |
| Sales Responsibility | Lead generation and cross-selling |
| Operational Responsibilities | Audit support, account reconciliation, branch servicing |
| Compliance Responsibility | Adherence to internal policies and regulatory norms |
| Skills Required | Customer service, relationship management, sales orientation, operational knowledge, problem-solving |
| Career Level | Authorizer / Senior Desk Officer |
| Similar Locations | Surat (Gujarat), Veraval (Gujarat), Nashik (Maharashtra), Bangalore (Karnataka) |
| Application Status | Be the First to Apply |
