| Job Title | Senior Executive – Debt Management Services (DCC / DCC TW / DCC TW AF) |
| Job Code | JR00203152 |
| Company | Bajaj Finance Ltd. |
| Department | Debt Management Services – DCC |
| Job Level | GB01 |
| Job Location | Mahasamund, Chhattisgarh, India |
| Region | East |
| Location Tier | Tier 3 |
| Posting Date | 17 Jan 2026 |
| End Date | 17 Jan 2027 |
| Experience Required | 1 – 3 Years |
| Minimum Qualification | Graduate / Post Graduate |
| Skills Required | Excel, Communication, Team Management, CRM (Salesforce), Relationship Management |
| Job Purpose | First line of management between field staff and management; responsible for achieving business AOP objectives for assigned geography |
| Key Responsibilities | Achieve business targets; manage off-roll staff hiring, retention & productivity; ensure sales governance & compliance; track PDD compliance; reduce complaints & mis-selling; maintain CRM (Salesforce); coordinate with Credit, Ops, Risk & 2W/3W teams; ensure TAT for case processing |
| Major Challenges | Training team; hiring right candidates; smooth onboarding of employees & dealers; retention of off-roll staff |
| Key Decisions | Hiring off-roll staff; case approvals; lead allocation; field activity planning & closure |
| Internal Interactions | Product, Credit, Operations, RCS, Compliance, HR |
| External Interactions | Customers; market competition |
| Financial Dimensions | 45–70 cases per month (MOM) |
| Team Size | T |
