| Job Title | Personal Banker – Inbound (Branch Banking Service) |
| Job ID | 232957 |
| Job Category | KMBL – Branch Banking |
| Posted On | 12 March 2026 |
| Job Location | Kolkata |
| Office Address | Ground & First Floor, 27, Amratala Lane, Kolkata, West Bengal, 700001, India |
| Work Mode | Work From Office |
| Job Type | Full Time |
| Job Shift | Day |
| Qualification | Bachelor’s Degree |
| Department | Branch Banking / Customer Service |
| Role Overview | Responsible for handling inbound customer interactions at the branch, resolving queries, assisting with banking services, and ensuring a high level of customer satisfaction. |
| Key Responsibilities | Handle customer queries and service requests, assist with account services and transactions, provide information about banking products, ensure compliance with bank policies and KYC norms, and maintain quality customer service at the branch. |
| Key Skills | Customer service, communication skills, banking product knowledge, problem-solving ability, and relationship management. |