Kotak Mahindra Bank : Platinum Banker-Inbound-Branch Banking-Service

CategoryDetails
Job TitlePlatinum Banker – Inbound (Branch Banking Service)
Job ID232976
Job CategoryKMBL – Branch Banking
Posted On12 March 2026
Job LocationMumbai
Office AddressCity View Building, 201, Mumbai, Maharashtra, 400018, India
Work ModeWork From Office
Job TypeFull Time
Job ShiftDay
QualificationBachelor’s Degree
DepartmentBranch Banking / Customer Service
Role OverviewResponsible for handling inbound banking service requests, assisting customers with account services, and maintaining high service standards at the branch.
Key ResponsibilitiesHandle inbound customer queries, assist with account-related services and transactions, provide information about banking products, ensure compliance with KYC and banking policies, and maintain high-quality customer service.
Key SkillsCustomer service, communication skills, banking product knowledge, relationship management, and problem-solving ability.

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