| Job Title | Gold Loan Relationship Officer |
| Job ID | 232977 |
| Job Category | Commercial Bank – Loans Against Gold |
| Posted On | 12 March 2026 |
| Job Location | Gurgaon |
| Office Address | G29, Element One Branch, Sector 49, Gurgaon, Haryana, 122001, India |
| Work Mode | Work From Office |
| Job Type | Full Time |
| Job Shift | Day |
| Qualification | Bachelor’s Degree |
| Department | Marketing / Branch Operations |
| Role Overview | Responsible for sourcing and managing customers for gold loan products, ensuring smooth loan processing, and maintaining strong customer relationships while supporting branch operations. |
| Key Responsibilities | Source customers through branch walk-ins and field visits, explain gold loan product features and documentation requirements, ensure timely loan processing and disbursement, maintain customer service standards, cross-sell CASA and other banking products, ensure compliance with policies and audit norms, and maintain proper loan documentation records. |
| Key Skills | Sales and relationship management, gold loan product knowledge, customer service, communication skills, documentation management, and compliance awareness. |