| Company | PhonePe |
| Job Title | Lead – Early Lifecycle Management |
| Location | Bangalore |
| Team / Reporting | Leads a team of Onboarding Specialists; collaborates with TA, HRBPs, Payroll, IT, and business teams |
| Scope / Focus | End-to-end ownership of offer management, onboarding, BGV (background verification), and payroll readiness for high-volume (~1,000 joiners/week) employee lifecycle operations |
| Key Responsibilities | – Manage offer creation, issuance, revisions, and acceptance tracking- Ensure payroll readiness for all new joiners- Oversee BGV operations and integration with onboarding- Track, report, and resolve drop-offs, no-shows, and delays- Standardize processes, automate workflows, and improve system-led execution- Maintain audit-ready documentation and compliance- Lead and coach onboarding specialists, allocate work, and manage capacity |
| Experience / Education | Graduate/Postgraduate in HR or related field with 5–6 years in HR Operations or Employee Lifecycle Management; prior team leadership mandatory |
| Skills / Traits | High ownership, attention to detail, execution orientation, stakeholder management, analytical skills, MIS/dashboard proficiency, MS Excel/Google Sheets |
| Working Conditions | Fast-paced environment, high volume operations, tight timelines |
| Benefits | Medical & life insurance, wellness programs, parental support, mobility/relocation, retirement benefits (PF, gratuity, NPS), higher education assistance, car lease, salary advance |
