| Company | PhonePe |
| Job Title | Lead – Exit & Benefits Administration |
| Location | Bangalore |
| Reporting To | Lead – Payroll and Benefits |
| Team / Leadership | Leads a team of Exit & Benefits specialists; SPOC for HRBPs, payroll, finance, legal, and business teams |
| Scope / Focus | End-to-end management of employee exits, post-exit formalities, recovery management, insurance benefits, and leave administration for a high-volume workforce (~800–1,000 exits/week) |
| Key Responsibilities | – Administer resignations, terminations, F&F settlements, statutory documentation (PF, ESIC, gratuity)- Oversee insurance benefits, claims, and enrolments; act as escalation point for complex cases- Manage leave/time-off administration with accuracy and payroll alignment- Partner with HRIS/technology teams to automate and standardize processes- Ensure compliance with labour laws, internal policies, and audit requirements- Maintain MIS, dashboards, and audit-ready documentation- Lead team, allocate work, coach, and manage capacity while handling high-volume operations |
| Experience / Education | Graduate/Postgraduate in HR or related field with 4–5 years in HR Operations, Benefits Administration, or Payroll; prior team leadership essential |
| Skills / Traits | High ownership, execution orientation, attention to detail, compliance-focused, strong stakeholder management, MIS/dashboard proficiency, Excel/Google Sheets skills |
| Working Conditions | High-volume, fast-paced, time-sensitive environment |
| Benefits | Medical & life insurance, wellness programs, parental support, mobility/relocation, retirement benefits (PF, gratuity, NPS), higher education assistance, car lease, salary advance |
