| Job Title | Customer Service Executive – Personal Loans (Direct Channel) |
| Location | Bengaluru |
| Job Type | Full Time |
| Job Identification | 42862 |
| Posting Date | 13 March 2026 |
| Apply Before | 13 April 2026 |
| Role Overview | Responsible for supporting personal loan sales operations by identifying potential customers, collecting and verifying documents, and assisting in loan processing under the supervision of a manager. |
| Core Responsibilities | Identify potential customers for business with guidance from supervisor/manager; Collect and verify customer documents as per company norms; Log loan cases in the system according to SOP and follow up until disbursement; Maintain required sanction ratio as per organizational targets; Understand customer needs and cross-sell financial products; Assist in empanelment of new vendors and build relationships with them; Ensure compliance with audit and RBI regulations under supervisor guidance. |
| Qualification | Undergraduate or Graduate in any discipline |
| Degree Level | Bachelor’s Degree |
| Department | Personal Loans – Direct Sales |
