| Job Title | Elite Banker – Inbound – Branch Banking Service |
| Job ID | 233182 |
| Organization | Kotak Mahindra Bank |
| Department | Branch Banking |
| Location | Centre Point |
| City | Mumbai |
| Posting Date | 16 Mar 2026 |
| Job Type | Full Time |
| Job Shift | Day Shift |
| Education Requirement | Bachelor’s Degree |
| Work Mode | Branch / Office Based |
| Role Level | Mid-Level – Relationship / Service Banker |
| Role Type | Customer Service & Relationship Management |
| Primary Responsibility | Manage branch customers and provide banking services |
| Customer Segment | Retail banking customers |
| Service Activities | Handle customer queries, account services, and transactions |
| Sales Responsibility | Cross-sell banking and investment products |
| Products Focus | Savings accounts, deposits, cards, loans, and digital banking services |
| Customer Engagement | Maintain relationships with high-value customers |
| Operational Role | Support branch operations and service delivery |
| Key Objective | Improve customer satisfaction and increase product penetration |
| Key Skills | Customer relationship management, banking operations, communication, sales |
