| Company | Bajaj Finance Limited |
| Job Title | Deputy Unit Manager – Operations & Service (CCCO / CX Compliance Office) |
| Job ID | JR00209060 |
| Job Level | GB03 |
| Location | Pune, Maharashtra, India |
| Office Location | Pune Corporate Office – Mantri |
| Department | Operations & Service / Compliance |
| Job Type | Full Time |
| Experience Required | 3–5 Years |
| Education | Graduate / Post Graduate (Management, Business, Analytics preferred) |
| Primary Role | Ensure customer-centric design & regulatory compliance across products/services |
| Core Function | Compliance + Customer Experience (CX) + Operations |
| Work Type | Office-based (Corporate role) |
| Field Work | No |
| Key Responsibilities | Review user stories, validate compliance, support UAT, ensure disclosures, identify CX gaps, documentation & reporting |
| Stakeholder Interaction | Product, Tech, QA, Risk, Legal, Operations teams |
| Tools/Systems | Azure, ReqEase, documentation systems |
| Skills Required | Analytical thinking, attention to detail, compliance knowledge, communication |
| Domain Knowledge | BFSI / NBFC / Regulatory Compliance |
| Process Involvement | Product lifecycle, UAT testing, compliance checks |
| Risk Handling | Identify gaps, flag risks, escalate issues |
| Pressure Level | Moderate (deadline + accuracy driven) |
| Work Style | Structured, process-oriented, detail-focused |
| Career Path | Deputy Manager → Manager → AVP (Compliance / CX / Operations) |
| Industry Type | NBFC / Financial Services |
| Application Window | 17 Mar 2026 – 17 Mar 2027 |
