| Company | Kotak Mahindra Bank |
| Job Title | Operations Team Member – CMS Operations |
| Job ID | 218564 |
| Location | Mumbai |
| Job Type | Full Time |
| Shift | Day |
| Category | Corporate / Operations |
| Qualification | Bachelor’s Degree |
| Posting Date | 20/03/2026 |
| Role Summary | Backend banking operations role involving transaction processing, reconciliation, MIS reporting, and compliance management |
| Core Responsibilities | Process NEFT, RTGS, IMPS, internal transfers; manage settlements; perform reconciliation of pool accounts; ensure SLA adherence; follow maker-checker process; conduct control checks; coordinate with IT & business teams; resolve system issues; maintain accuracy in transactions |
| Reporting & MIS | Prepare and publish daily, weekly, fortnightly, and monthly MIS reports; create dashboards; analyze transaction volumes and system performance |
| Compliance & Controls | Ensure adherence to regulatory guidelines and internal controls; follow approved processes; manage audit and risk checks |
| Systems & Tools | Finacle, MS Office, banking transaction systems |
| Key Skills | Banking operations knowledge, reconciliation, data analysis, attention to detail, SLA management, problem-solving, coordination skills |
| Technical Knowledge | Payment systems (NEFT, RTGS, IMPS), accounting entries, settlement processes |
| Soft Skills | Accuracy, logical thinking, time management, teamwork, communication |
| Career Path | Operations Executive → Senior Executive → Team Lead → Operations Manager |
