| Company | Kotak Mahindra Bank |
| Job Title | Elite Banker – Inbound (Branch Banking Service) |
| Job ID | 233531 |
| Location | Thane |
| Job Type | Full Time |
| Shift | Day |
| Category | Branch Banking / Service |
| Qualification | Bachelor’s Degree |
| Posting Date | 20/03/2026 |
| Role Summary | Premium branch banking role focused on servicing high-value customers, handling inbound queries, and delivering superior banking experience |
| Core Responsibilities | Manage high-value customers; handle inbound queries; provide banking solutions; maintain service quality; support cross-selling of banking products; ensure compliance with policies |
| Customer Segment | Premium / Elite customers |
| Work Type | Branch-based |
| Customer Interaction | High (walk-in & premium clients) |
| Sales Involvement | Moderate (cross-selling to elite customers) |
| Skills Required | Customer service, relationship management, banking knowledge |
| Soft Skills | Communication, professionalism, client handling, attention to detail |
| Work Style | Stable, service-oriented, customer-focused |
| Career Path | Elite Banker → Relationship Manager → Branch Manager → Cluster Manager |
