| Job Title | Customer Assistance Manager – Personal Loan (Hardship Assistance Unit) |
| Department | Collections / Recovery |
| Location | Bangalore |
| Job ID | 233542 |
| Category | Consumer Bank |
| Posting Date | 20/03/2026 |
| Job Type | Full-time (Day Shift) |
| Qualification | Bachelor’s Degree |
| Role Summary | Manage collections, recovery, and delinquent accounts for retail loan portfolios |
| Key Responsibilities | Monitor collections, handle repossession & recovery, coordinate with agencies, manage legal processes, lead team, ensure compliance |
| Skills Required | Collections management, recovery handling, legal coordination, team management, analytical skills |
| Work Location Address | MG Road, Bangalore |