| Job Title | Analyst |
| Role Type | Application Support Analyst |
| Company | TransUnion LLC |
| Location | Chennai |
| Work Mode | Hybrid (Minimum 2 days in-office per week) |
| Employment Type | Full-Time |
| Application Deadline | 25 May 2026 |
| Department | Production Support / Application Support |
| Role Summary | 24×7 production support role focused on cloud-hosted applications, Kubernetes/Docker environments, Linux administration, automation, and incident management |
| Experience Required | 3–5 years in Application Support |
| Primary Focus | Application reliability, incident resolution, automation, monitoring, and operational support |
| Cloud Platforms | AWS, Azure |
| Core Technologies | Linux, SQL, Docker, Kubernetes, Jenkins, Git, CI/CD |
| Monitoring Tools | Grafana, Splunk, AppDynamics, Spotfire |
| ITSM Tools | ServiceNow, BMC Remedy |
| Key Responsibilities | – Provide L1/L2 production support- Troubleshoot incidents and perform RCA- Monitor cloud applications and infrastructure- Handle bridge calls during critical incidents- Execute cron jobs and batch processing- Automate repetitive support tasks- Support releases and deployments- Maintain documentation and knowledge articles |
| Automation Skills | Shell scripting, Python |
| Additional Skills | Ab Initio, batch processing, cron jobs |
| SRE Responsibilities | Improve reliability, observability, scalability, and reduce operational toil |
| Frameworks & Practices | ITIL, SRE, Incident Management, Change Management |
| Soft Skills Required | Communication, collaboration, stakeholder management, problem-solving |
