Kotak Mahindra Bank : Elite Banker – Inbound

FieldDetails
Job TitleElite Banker – Inbound
Job Identification244876
DepartmentBranch Banking
Job CategoryConsumer Bank
DesignationElite Banker – Inbound
LocationBarmer
QualificationBachelor’s Degree
Employment TypeFull-Time
Job ShiftDay Shift
Posting Date25 June 2026
Apply Before30 June 2026
Primary RoleProvide premium branch banking service to walk-in customers, support branch operations, generate business opportunities, and enhance customer experience
Functional AreaBranch Banking, Customer Service, Relationship Management
Core ResponsibilitiesService walk-in customers, resolve customer queries, generate NTB leads, cross-sell banking products, support branch operations, perform reconciliation activities, and ensure regulatory compliance
Customer Service ResponsibilitiesHandle customer requests, provide banking assistance, resolve complaints, ensure customer satisfaction, and improve customer retention
Sales ResponsibilitiesGenerate New-To-Bank (NTB) leads, identify business opportunities, cross-sell banking and financial products
Operational ResponsibilitiesNon-transactional servicing, audit support, branch account reconciliation, operational assistance
Backup ResponsibilitiesSupport and act as backup to Personal Banker during peak workload periods or absence
Banking Products ExposureSavings Accounts, Current Accounts, Deposits, Insurance, Investment Products, Other Retail Banking Solutions
Compliance ResponsibilitiesAdherence to internal policies, audit requirements, and banking regulations
Key Skills RequiredCustomer Service, Relationship Management, Sales, Cross-Selling, Banking Operations, Problem Resolution
Banking KnowledgeRetail Banking, Branch Banking Operations, Customer Servicing, Financial Products
Soft SkillsCommunication, Customer Focus, Interpersonal Skills, Sales Orientation, Problem Solving, Attention to Detail
Performance MetricsCustomer Satisfaction, Lead Generation, Cross-Sell Achievement, Service Quality, Compliance Adherence
Suitable Candidate ProfileElite Banker, Personal Banker, Relationship Officer, Branch Banking Executive, Customer Service Executive, Retail Banking Associate
Key Resume KeywordsBranch Banking, Customer Service, NTB Acquisition, Cross-Selling, Relationship Management, Retail Banking, Lead Generation, Customer Retention, Audit Support, Account Reconciliation, Banking Operations
Office AddressDev Tower, Laxmi Nagar, Barmer, Rajasthan – 344001, India
Career LevelEntry-Level to Mid-Level Banking Professional
IndustryBanking & Financial Services

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