| Job Title | Personal Banker – Inbound – Branch Banking – Service |
| Company | Kotak Mahindra Bank |
| Job ID | 243723 |
| Department | Consumer Bank |
| Function | Branch Banking – Service |
| Location | Mumbai, Maharashtra, India |
| Office Address | Khetan Bhavan, Mumbai, Maharashtra – 400020 |
| Employment Type | Full Time |
| Shift | Day Shift |
| Education | Bachelor’s Degree |
| Posting Date | 28 June 2026 |
| Experience | Not specified |
| Role Summary | Handle day-to-day branch operations by managing cash and non-cash transactions, delivering excellent customer service, resolving customer queries, and identifying cross-selling opportunities while ensuring operational accuracy and compliance. |
| Key Responsibilities | Manage cash and non-cash transactions, process cash deposits and withdrawals, handle demand drafts and cheque processing, provide banking information, resolve customer queries, maintain speed and accuracy in branch operations, identify cross-selling opportunities, deliver superior customer service, ensure operational efficiency. |
| Key Skills | Branch Banking Operations, Cash Handling, Teller Operations, Customer Service, Transaction Processing, Cheque Processing, Demand Drafts, Cross-selling, Communication, Attention to Detail, Accuracy, Problem Solving, Banking Operations. |
| Products/Services Handled | Savings Accounts, Current Accounts, Cash Transactions, Demand Drafts, Cheque Services, Branch Banking Products and Services. |
| Job Category | Consumer Banking – Branch Banking – Service |