| Company | Commercial Bank (Company name not specified in the job post) |
| Job Title | Gold Loan Relationship Officer – Loans Against Gold (Marketing Branch Operations) |
| Designation | Relationship Officer |
| Department / Service Area | Loans Against Gold – Marketing & Branch Operations |
| Job ID | 245656 |
| Posting Date | July 7, 2026 |
| Location | Mumbai |
| Employment Type | Full-time |
| Shift | Day Shift |
| Domain | Banking, Gold Loans, Retail Banking, Sales |
| Experience Required | Relevant experience in Gold Loans, Retail Banking, Sales, or Branch Operations preferred. (Not explicitly specified.) |
| Educational Qualification | Bachelor’s Degree |
| Role Overview | Drive gold loan business by acquiring customers, managing relationships, processing loan applications, and supporting branch operations while ensuring compliance and customer satisfaction. |
| Key Responsibilities | Source new customers, explain gold loan products, process loan applications, ensure timely disbursement, maintain customer relationships, cross-sell banking products (CASA, Insurance, Investments), maintain documentation, and ensure regulatory compliance. |
| Mandatory Skills | Sales, Customer Relationship Management, Gold Loan Processing, Branch Operations, Documentation, Compliance, Communication, Customer Service. |
| Preferred Competencies | Sales orientation, interpersonal skills, networking, problem-solving, teamwork, and customer handling. |
| Ideal Candidate | A customer-focused banking professional with strong sales skills, knowledge of gold loan products, and the ability to acquire and manage customers while ensuring smooth branch operations. |
