| Company | Kotak Mahindra Bank |
| Job Title | 811-CUFD Officer – Digital Banking – Kotak 811 – Contact Centre Inbound |
| Job ID | 256136 |
| Location | Noida, Uttar Pradesh, India |
| Office Address | WTT, C1, Sector-16, Gautam Budh Nagar, Noida, Uttar Pradesh – 201301 |
| Job Category | Consumer Bank |
| Job Function | Digital Banking – Kotak 811 – Contact Centre Inbound |
| Job Type | Full Time |
| Shift | Day Shift |
| Education | Bachelor’s Degree |
| Job Status | Hot Job – Be the First to Apply |
| Role Overview | Work as a Customer-facing Digital Banking Officer within the Kotak 811 Contact Centre, handling inbound customer interactions and supporting customers with their banking requirements. |
| Key Focus Areas | Inbound customer service, digital banking support, customer query handling, account-related assistance, service quality and customer relationship management. |
| Key Skills | Customer Service, Communication, Digital Banking, Inbound Calling, Problem Solving, Relationship Management |
| Ideal Candidate | A customer-oriented graduate with strong communication skills who can effectively handle inbound customer interactions and provide professional banking support. |
| Posting Date | September 7, 2026 |
| Apply Before | December 5, 2026 |
