| Job Title | Senior Insights & Marketing Manager – Amazon Pay |
| Company | Amazon |
| Job ID | 10555795 |
| Hiring Entity | Amazon Pay (India) Private Limited |
| Location | Bengaluru, Karnataka, India |
| Team | Amazon Pay |
| Job Function | Marketing & PR / Customer Insights |
| Program | Rekindle Returnship Program |
| Experience Required | 5+ years of professional, non-internship marketing experience |
| Employment Type | Not specified |
| Role Overview | Lead customer insights and marketing initiatives for Amazon Pay by transforming research, data, and customer understanding into actionable marketing strategies, campaigns, and business outcomes. |
| Key Responsibilities | Act as a thought leader and trusted partner for customer insights across the business. |
| Customer Insights | Apply research expertise and business acumen to solve complex customer and market research questions. |
| Data & Analytics | Analyze diverse data sources to identify meaningful insights, trends, and opportunities and translate them into actionable recommendations. |
| Marketing Campaigns | Convert customer insights into impactful marketing campaigns and business initiatives. |
| Research Programs | Define, develop, and scale agile and efficient market research solutions, tools, and processes. |
| Stakeholder Management | Share insights with product, category, and marketing stakeholders and influence them to take action based on findings. |
| Research Execution | Leverage internal and external resources to execute innovative research methodologies and projects. |
| Marketing Program Management | Build, execute, and scale cross-functional marketing programs while tracking their performance and outcomes. |
| Daily Responsibilities | Gather customer feedback through multiple channels, track insight-project rollouts, plan marketing go-to-market activities, review program data and performance, and prepare briefs for internal and external partners. |
| Required Skills | Customer research, marketing strategy, data analysis, business insights, stakeholder communication, cross-functional program management, and marketing execution. |
| Data Tools | Experience with Microsoft Excel or Tableau, including data manipulation, charts, pivot tables, and analysis. |
| Data-Driven Decision Making | Experience using data and metrics to identify opportunities and drive improvements. |
| Communication | Strong ability to communicate research findings, business insights, and results to stakeholders. |
| Preferred Marketing Experience | Integrated marketing and lead-generation campaigns involving live/virtual events, webinars, email, lead-nurture programs, and CRM/sales insights. |
| Preferred Tools | Salesforce and Tableau experience preferred. |
| Ideal Candidate | A strategic and analytical marketing professional with strong research capabilities, business judgment, stakeholder-management skills, attention to detail, and the ability to operate effectively in a fast-paced environment. |
| Key Strengths | Strategic thinking, analytical skills, customer-centric approach, research expertise, storytelling with data, influencing skills, and bias for action. |
| Business Area | Amazon Pay |
| Work Location | Bengaluru, Karnataka, India |
| Application Note | The role is part of Amazon’s Rekindle Returnship Program. Amazon states that it does not charge recruitment fees or request deposits during the hiring process. |
