| Company | Deloitte |
| Job Title | Manager – PMBA | Artificial Intelligence & Data | AI Insights & Engagement |
| Location | Bengaluru |
| Practice | Artificial Intelligence & Data |
| Role | Business Analyst / Programme Management |
| Experience | 7–11 Years |
| Industry | Banking & Financial Services |
| Core Focus | Business Analysis, Operating Model Transformation & Process Optimization |
| Programme Management | Manage medium-complexity projects and large programmes |
| Business Cases | Develop business cases, proposals, presentations and high-impact documents |
| Change Management | Lead business change investment prioritization and future planning |
| AS-IS Analysis | Analyze current operational processes across functions and regions |
| Process Improvement | Identify inefficiencies, risks, gaps and operational pain points |
| Future-State Design | Define future-state processes and support operational transformation |
| Workshops | Facilitate workshops with operations teams and business stakeholders |
| Business Requirements | Define business requirements and operational capabilities |
| Operating Model | Support target operating model design and process optimization |
| Stakeholder Management | Collaborate with technology, product, operations and business teams |
| Implementation | Support implementation, testing and transition activities |
| Key BA Skills | Process Mapping, Process Re-engineering, Gap Analysis & Future-State Solutioning |
| Banking Experience | Banking Operations Business Analysis |
| Preferred Domain | Commercial Banking, Retail Banking, Commercial Lending or Cards Operations |
| Transformation Experience | Large-scale transformation programmes preferred |
| Soft Skills | Relationship Management, Workshop Facilitation, Communication & Stakeholder Management |
| Ideal Candidate | Business Analyst/Programme professional with 7–11 years of BFSI experience and strong expertise in operational transformation and process optimization |
