| Company | Deloitte |
| Job Title | Associate – System Admin |
| Location | Bengaluru |
| Practice | Engineering as a Service / Operate |
| Role | Systems Administrator II |
| Experience | 3+ Years |
| Education | BA/BS in Computer Science, Software Engineering or equivalent practical experience |
| Work Environment | 24/7/365 Production Environment |
| Core Role | Infrastructure Monitoring, Troubleshooting, Incident Triage & Resolution |
| Monitoring | Monitor infrastructure alerts and provide Level 1 support |
| Incident Management | Triage, resolve or escalate infrastructure issues |
| Infrastructure Support | Server provisioning, firmware upgrades and system decommissioning |
| Ticket Management | Handle Jira/SNOW tickets including user access, permissions and monitoring adjustments |
| Escalation | Coordinate with internal teams and external vendors for hardware/software support |
| Projects | Support small to medium infrastructure and application implementation projects |
| Troubleshooting | Diagnose complex infrastructure issues and perform Root Cause Analysis |
| Scripting | BASH and Python |
| Linux | Installation, Configuration & Tuning |
| Automation | Ansible and Ansible Tower |
| Monitoring Tools | Icinga, Zabbix |
| Hardware Tools | IPMI Tool |
| Security & Networking | Understanding of security and networking concepts |
| On-Call Support | Participate in on-call rotation, including weekends, evenings and holidays |
| Preferred Experience | 3+ years of infrastructure monitoring experience |
| Additional Skills | Varnish Caching, Icinga2, Icingaweb2, Nagios Check Plugins & Zabbix |
| Soft Skills | Problem Solving, Troubleshooting, Communication, Critical Thinking & Teamwork |
| Key Responsibilities | Alert monitoring, incident response, infrastructure support, troubleshooting and operational excellence |
| Ideal Candidate | Infrastructure/System Administrator with 3+ years of experience in Linux, monitoring, automation and production support |
