| Company | CSB Bank |
| Job Title | Relationship Manager – Rising Enterprise Group (REG) |
| Job Identification | 1136351 |
| Location | Ernakulam, Kerala |
| Address | Palamootil Building, C.C. No. 1/503, Ernakulam, Kerala – 682001 |
| Job Type | Full Time |
| Qualification | Graduate / Post Graduate |
| Experience | 3–10 Years |
| Department | Rising Enterprise Group (REG) |
| Role | Strengthen customer relationships and drive portfolio growth |
| Financial Advisory | Provide financial advisory and solution-based recommendations |
| Customer Due Diligence | Conduct customer due diligence and assess business opportunities and risks |
| Loan Enhancement | Increase revenue through loan enhancements |
| Cross-Selling | Cross-sell insurance, trade services, forex, liabilities and LAP products |
| Target Customers | High-value SME clients |
| Business Segment | REG businesses with turnover between ₹0 crore and ₹25 crore |
| Acquisition Ticket Size | Maintain average acquisition ticket size of ₹2 Crore |
| Revenue Target | 2–2.5% of disbursement |
| Asset Book | Increase the asset book through new business and enhanced product offerings |
| Fee Income | Increase fee income through higher processing fees and additional products |
| Business Sourcing | Leverage branch networks and other channels to source new business |
| Self-Funding Products | Increase penetration of self-funding products |
| Industry Connections | Build connections with industry associations for sustained business flow |
| Customer Retention | Focus on long-term engagement, loyalty and retention of SME clients |
| Customer Engagement | Use personalized engagement strategies to improve customer satisfaction |
| Needs Assessment | Regularly assess customer needs and provide tailored financial solutions |
| Compliance | Ensure regulatory compliance and adherence to bank policies |
| Key Skills | SME Banking, Relationship Management, Financial Advisory, Loan Sales, Cross-Selling & Business Development |
| Ideal Candidate | Graduate/Post Graduate with 3–10 years of relevant experience in SME/Business Banking and relationship management |
