| Job Title | Operations Team Member – Liability Operations (RPC Operations) |
| Job Category | Corporate |
| Location | Venus Amadeus, Ahmedabad, Gujarat, 380015, India |
| Job Type | Full Time |
| Job Shift | Day |
| Education Qualification | Bachelor’s Degree |
| Job Identification | 225259 |
| Posting Date | 06 January 2026 |
| Role Objective | Ensure accurate and timely processing of documentation and service requests (SRs) related to liability products across branches while maintaining compliance and operational efficiency. |
| Key Responsibilities | • Verify documents received for modifications from branches.• Process service requests (SRs) within defined turnaround time (TAT).• Ensure accuracy and completeness in documentation and data entry.• Communicate with branch teams to resolve queries and clarify documentation issues.• Maintain records and logs of processed requests for audit and compliance.• Use desktop/laptop systems efficiently for operational tasks and reporting. |
| Target Customers/Internal Stakeholders | Branch teams, liability product customers (indirectly through service requests) |
| Skills Required | Attention to detail, process orientation, documentation accuracy, communication, basic IT/desktop skills |
| Revenue Drivers | Indirect – operational efficiency supports customer satisfaction and service delivery; ensures smooth liability operations |
| Resume Keywords | Liability Operations, RPC Operations, Service Requests (SR), Documentation, TAT, Process-Oriented, Branch Coordination, Operational Accuracy, Audit Compliance |
