| Company | Amazon |
| Job Title | Support Engineer – Software Development |
| Job ID | 3156613 |
| Business Unit | ADCI – Karnataka |
| Job Location | Bengaluru, Karnataka, India |
| Job Category | Operations, IT & Support Engineering |
| Employment Type | Full Time |
| Experience Required | 1+ year in software development or technical support |
| Core Team | Seller Growth (Compliance & Seller Operations) |
| Main Objective | Support and stabilize seller compliance systems and workflows |
| Key Responsibilities | Debug issues, follow SOPs, deploy to production, write scripts, automate fixes, manage tickets (TTs), support onboarding |
| Programming Skills | Scripting in modern languages |
| Cloud & Tools | AWS Lambda, SQS, DynamoDB (DDB) |
| Production Work | Deployment, sanity checks, incident handling |
| Incident Management | Ticket triage, escalation, root-cause troubleshooting |
| Preferred Skills | Serverless computing, incident response, automation |
| Career Path | Support Engineer → System Development Engineer → Software Engineer |
