| Job Title | Technical Program Manager – IES DEX |
| Job ID | 3161486 |
| Company | Amazon |
| Hiring Entity | ADCI – Karnataka – A66 |
| Job Location | Bengaluru, Karnataka, India |
| Job Function | Project / Programme / Product Management – Technical |
| Job Type | Full Time |
| Organization | IES DEX (Cart Building & Package Consolidation) |
| Role Objective | Lead and scale a mission-critical, enterprise-level program focused on increasing Units Per Box and reducing Amazon’s cost-to-serve |
| Program Scope | End-to-end shopping journey: product detail widgets, smart notifications, checkout flows, post-purchase experiences |
| Technical Scope | High-throughput APIs, ML model integrations, large-scale customer behavior datasets, distributed systems at Amazon scale |
| Key Responsibilities | Define and drive overall program strategy; Align cross-functional teams on technology and execution; Partner with engineering leaders on resourcing, priorities, and delivery; Identify and mitigate risks; Manage executive escalations; Balance business needs with technical trade-offs; Streamline processes and ensure long-term program success; Mentor and develop engineers |
| Business Impact | Cost optimization, incentive vending & clawback systems, abuse prevention, customer targeting, bottom-line impact |
| Leadership Expectations | Ownership mindset; Ability to influence engineers to executives; Mentor teams; Pitch ideas driving business value |
| Basic Qualifications | 5+ years technical product/program management experience; 7+ years working with engineering teams; 3+ years software development experience; 5+ years TPM experience with software teams; Cross-functional program management experience |
| Preferred Qualifications | 5+ years project management (scope, schedule, budget, risk); Experience defining KPIs/SLAs for multi-million dollar businesses; Senior leadership reporting experience |
| Core Skills | Technical depth; Distributed systems understanding; Program lifecycle management; Risk management; Executive communication |
| Work Environment | Fast-paced, high-ownership, ground-up program-building environment |
| Inclusivity Policy | Amazon is an equal opportunity employer and provides workplace accommodations |
| Career Level | Senior / Technical Program Management |
| Related Location Code | IND, KA – Bengaluru |
