- Department: Sales
- Job Posted On: November 5, 2024
- Employee Type: Full-Time
- Experience Range: 0 Years – N.A.
- Group Company: AU Small Finance Bank Limited
- Designation: Relationship Manager – MBL
Office Location:
- Betul, Betul
- Bhopal – Maple High Street – Asset Center Bhopal
- Pandhurna – Shastri Ward Pandhurna
Position Description:
The Relationship Manager – MBL will be responsible for managing and expanding relationships with customers, sourcing new business, and achieving business targets for the MBL product line.
Primary Responsibilities:
- Build and manage customer relationships within the assigned location.
- Achieve sales and business targets by sourcing new clients and managing existing ones.
- Ensure quality customer service by addressing customer needs and concerns.
- Identify opportunities for cross-selling and up-selling financial products.
- Execute company’s sales strategy and meet key performance indicators (KPIs).
Additional Responsibilities:
- Assist with customer onboarding and documentation.
- Collaborate with other departments to ensure smooth operations and customer satisfaction.
Reporting Structure:
- Reporting Designation: To be provided.
- Reporting Department: Sales.
Educational Qualifications Preferred:
- Category: Graduate or Post-Graduate.
- Field Specialization: Finance, Sales, or related fields.
- Degree: B.Com, MBA, or equivalent.
- Academic Score: Not specified.
- Institution Tier: Not specified.
Required Certifications:
Not specified.
Required Training:
Not specified.
Required Work Experience:
- Industry: Financial services, banking, or sales.
- Role: Relationship Management, Sales, or Business Development.
- Years of Experience: 0 – N.A.
Key Performance Indicators:
- Achievement of sales targets.
- Customer satisfaction and retention.
- Business growth and profitability.
- Compliance with internal and external regulations.
Required Competencies:
- Strong customer relationship management skills.
- Sales and business development acumen.
- Negotiation and communication skills.
Required Knowledge:
- Knowledge of financial products and banking services.
- Understanding of the local market and customer needs.
Required Skills:
- Effective communication and interpersonal skills.
- Analytical skills for assessing customer needs and potential.
Required Abilities:
Physical: Not specified.
Other: Ability to work in a dynamic, fast-paced environment.
Work Environment Details:
Specific Requirements:
- Travel: May be required within assigned locations.
- Vehicle: Not specified.
- Work Permit: Must be eligible to work in India.
Other Details:
- Pay Rate: As per industry standards.
- Contract Type: Full-Time.
- Time Constraints: None specified.
- Compliance-Related: Must comply with bank policies and regulations.
- Union Affiliation: Not specified.