Bajaj Finance, a leading non-banking financial company (NBFC) in India, is currently seeking talented and ambitious individuals to join their team as Deputy Managers. This is an exciting opportunity for individuals with a strong background in finance and a passion for building successful careers.
Job Purpose:
- Meeting & exceeding business goals/targets in different products ie. Loans & Insurance bundled/Non-Bundled through Lead fulfilment & Field Activity on existing Data Base Manage, control & own all channels businesses.
- Recruit, retain, manage & build a productive team of Off Roll employees
- Maintain delinquency on the portfolio, in line with the Product Segment.
Duties and Responsibilities:
- Take Care of customer Escalations and Complaint
- Monitor & measure key conversion, productivity & data penetration metrics
- Learning and Understanding of CRM & lending system – Salesforce.com & Finnone is must.
- Effectively engage with Credit, Operations & Risk teams.
- Hygiene Management – This form the crucial part of car refinance business – effective monitoring and PDD Collection.
- Tracking cases at every stage to have better control.
Required Qualifications and Experience:
- Graduates with relevant experience of 2-3 prior work experience of Direct or Channel sales in loans. Experience in Insurance will be an added advantage
- Ensure to update status within 24 hrs of lead received.
- Ability to Recruit FOS through different channels.
- Maintain a pickup percentage as per the metric.
- Maintain FOS productivity as the metric.
- Excellent Team Handling and problem resolving ability.
- Good hands on experience and knowhow for working on Data Management and MS Office.
- A good team leader to handle the team and achieve the set target.
- Exceptionally high motivational levels and needs to be a self-starter.
Job Location:
- Chennai – Anna Salai
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