| Company | Bajaj Finance Ltd. |
| Job Title | Senior Executive – Operations and Service (Consumer Branch Operations) |
| Job ID | JR00210205 |
| Job Level | GB01 |
| Location | Rajampet, Andhra Pradesh, India (Tier 4 City – South Region) |
| Job Type | Full-Time |
| Posting Date | 18 March 2026 |
| End Date | 18 March 2027 |
| Experience Required | 2–4 Years |
| Qualification | Post Graduate (Preferred) |
| Primary Objective | Ensure smooth branch operations, service delivery, and compliance with policies while supporting business growth |
| Core Responsibility | Manage day-to-day branch operations and maintain service quality standards |
| Service Delivery | Ensure SLA adherence and timely completion of operational processes |
| Quality Control | Maintain quality of processed files within defined guidelines |
| Service to Sales | Support business targets by achieving service-to-sales metrics |
| Cash Management | Oversee all branch cash handling and related services |
| TAT Management | Ensure timely processing of activities like tokens, FTR, and other service deliverables |
| Data Analysis | Analyze operational data and share best practices with team |
| Policy Implementation | Ensure adherence to internal policies and operational procedures |
| Internal Coordination | Work with HO and cross-functional teams for issue resolution and feedback |
| Team Management | Handle recruitment, manpower planning, and team engagement |
| Employee Engagement | Drive motivation, satisfaction, and performance within team |
| Vendor Management | Manage CPV (Credit Verification) agencies |
| Compliance & Integrity | Ensure regulatory and internal compliance at branch level |
| Project Support | Assist in new initiatives and functional projects |
| Key Skills Required | Operations management, data analysis, communication, leadership, coordination |
| Ideal Candidate Profile | Experience in branch operations with leadership ability and strong analytical mindset |
