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Group Company:
Designation:
- Collections-Collection Officer-CD
Office Location:
- INDUSTRIAL AREA – CHANDIGARH Chandigarh (Branch)
Position description:
- Sr Collection Officer-Unsecured
Primary Responsibilities:
- Meet the Business Targets of Resolution, Rollback and Normalization Follow up for Settlement and Pre NDC Conversions
- Capture accurate Feedbacks and trails in Collection System 100% coverage on accounts Increase and provide appropriate Attempt Intensity on Accounts.
- Provide Accurate Reason Codes and feedbacks on Accounts Follow up on exception cases
Additional Responsibilities:
- Coverages-Trails-Intensity
Educational qualifications preferred:
- Category: Bachelor’s Degree
- Academic score: Pass
- Institution tier: Any
Required Certification/s:
Required work experience:
- Industry: Banking/NBFC Preferred
- Role: Collections/Customer Service
- Years of experience: 0 to 2
Key Performance Indicators:
- Resolution, Rollback & Normalization
Required Competencies:
- Result Orientation, Team Work, Customer Service
Required Knowledge:
Required Skills:
- Negotiation skills, communication skills, Influencing skills & Time Management
Required abilities:
- Physical: Travel if required
Specific requirements:
- Travel: Travel if required
- Vehicle: NA
Other details:
- Contract Types: Permanent
- Compliance Related: No
- Union Affiliation: No
HDFC Bank Job Collection Officer Post Notification PDF & Apply Online Form Link
