New Job: Apply for Collection Officer (Nagpur) Post in HDFC Bank

Group Company:

  • HDFC Bank Limited

Designation:

  • Debt Management-Collection Officer-Cards Recoveries

Office Location:

  • (IT PARK) NAGPUR Nagpur (Branch)

Position description:

  • Training Officer – Assets

Primary Responsibilities:

  • Collation of data for Trainers as per requirements for,  IIBF training, Certification, and trained status, LMS, CSAT, Click to Call, Code of Conduct refreshers, attendance, recordings and Feedback
  • Infographic reports, Attrition calling and collation, Complaint tracker, Certificates audit,
  • Accurate and timely submission of MIS / data as per activities above Extraction of reports from applications of IDMS, CSAT, LMS and any other applications / systems
  • Accurate extraction and tabulation of the data extracted as per defined process.  
  • Storage of the reports as per defined process (Hard & soft form as applicable)
  • Maintenance of all records in soft copy as well as hard copy formats as defined by the Bank
  • Maintain accuracy & timeline in submission of information in content.

Additional Responsibilities:

  • Data Collation and MIS

Educational qualifications preferred

  • Category: Bachelor’s Degree
  • Academic score: Pass
  • Institution tier: Any

Required work experience

  • Industry: Banking/NBFC Preferred
  • Role: Collections-Sales-Training
  • Years of experience: 0 to 2

Key Performance Indicators:

  • Data and MIS Management

Required Competencies:

  • Result-Oriented 

Required Knowledge:

  • Excel and MS office

Required Skills:

  • Analytical skills

Required abilities

  • Physical: NA

Other details:

  • Contract Types: Permanent
  • Union Affiliation: No

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