New Job: Apply for Collection Process Review Officer (Lucknow) Post in HDFC Bank

Group Company:

• HDFC Bank Limited

Designation:

• Collections-Collection Process Review Officer

Office Location:

• Nikhilesh Palace (Lucknow)-II

Position description:

• Sr Collection Officer-Unsecured

Primary Responsibilities:

• Meet the Business Targets of Resolution, Rollback and Normalization Follow up for Settlement and Pre NDC Conversions.
• Capture accurate Feedbacks and trails in Collection System 100% coverage on accounts Increase and provide appropriate Attempt Intensity on Accounts.
• Provide Accurate Reason Codes and feedbacks on Accounts Follow up on exception cases.

Additional Responsibilities:

• Coverages-Trails-Intensity

Educational qualifications preferred

• Category: Bachelor’s Degree
• Academic score: Pass
• Institution tier: Any

Required Certification/s:

• NA

Required work experience

• Industry: Banking/NBFC Preferred
• Role: Collections/Customer Service
• Years of experience: 0 to 2

Key Performance Indicators:

• Resolution, Rollback & Normalization

Required Competencies:

• Result Orientation, Team Work, Customer Service

Required Knowledge:

• Excel and MS office

Required Skills:

• Negotiation skills, communication skills, Influencing skills & Time Management

Required abilities

• Physical: Travel if required

Specific requirements

• Travel: Travel if required
• Vehicle: NA

Other details

• Contract Types: Permanent
• Compliance Related: No
• Union Affiliation: No

HDFC Bank Job Collection Process Review Officer Post Notification PDF & Apply Online Form Link