New Job: Apply for Collections Officer (Chhindwara) Post in HDFC Bank

Group Company:

  • HDFC Bank Limited


  • Collections-Collections Officer-SLI

Office Location:

  • CHHINDWARA Chhindwara (Branch)

Position description:

  • Collecting payments on overdue amount by informing customers of their debt and their various options for repayment.

Primary Responsibilities:

  • Visiting delinquent clients :- Visiting the delinquent clients mapped to him/ her and making further follow ups for payments on PTP dates.Calling to clients on daily basis for reminder and follow ups
  • Depositing collected amount from clients in group accounts :- Amount collected from clients should be deposited on daily basis and in case of any cash hold It should be timely communicated and
  • approval should be taken.
  • Updating the collection mobile apps/ Registers :- Updating all cash and non-cash transactions/ visits in VYMO app of collection.
  • Maintaining collection registers like CDS register at branch (If required).
  • Timely takeover of newly allocated clients, Support Tools : – Taking over newly mapped clients from business within the time frame and making further follow up for recovery
  • Collection officers could use legal tools such as legal letter issuance and conducting Lok adalat camps.
  • This involves arranging meeting of legal vendors with customers at their place and facilitating customer to attend Lok adalat camps.

Additional Responsibilities:

  • Negotiate Payment Schedules : – Collection officers speak to customers to negotiate payment plans and payment schedules that suit their current financial situation while still satisfying the debit.
  • Productivity : – Monthly Target for Collection Officer is 1 lakh Recovery

Educational qualifications preferred

  • Category: Bachelor’s Degree, Master’s Degree
  • Academic score: 50%

Required work experience

  • Industry: BFSI
  • Role: Fresher/Sales
  • Years of experience: 1 to 3

Required Competencies:

  • Good Team spirit
  •  Inter personal skill
  •  Time / Team  Management 
  •  Good communication skill
  •  Proactive & focused approach

Required Knowledge:

  • Work experience in the profile

Required Skills:

  • Graduate and above

Specific requirements

  • Travel: Customer Visits
  • Vehicle: 2 wheeler preferred

Other details:

  • Contract Types: PERMANENT

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