| Job Title | T&T – Customer – CS&D – Senior Consultant – Scrum Master |
| Designation | Senior Consultant |
| Company / Entity | Deloitte Touche Tohmatsu India LLP |
| Region | Deloitte South Asia |
| Country Coverage | India, Sri Lanka & Maldives, Mauritius |
| Job Requisition ID | 90885 |
| Posted Date | 1 February 2026 |
| Job Location | Pune |
| Practice / Business Unit | Technology & Transformation (T&T) – Customer – CS&D |
| Team Overview | Deloitte Technology & Transformation practice focused on data-driven insights, analytics, and transformation |
| Role Summary | Scrum Master responsible for Agile delivery, team facilitation, stakeholder collaboration, and continuous improvement |
| Domain Experience Required | Retail Banking, Corporate Banking, or Transaction Banking |
| Banking Knowledge | Strong understanding of banking processes and regulatory compliance |
| Minimum Certification (Mandatory) | Certified ScrumMaster (CSM) or Professional Scrum Master I (PSM I) |
| Good-to-Have Certifications | PSM II / PSM III, SAFe Scrum Master (SSM) |
| Scaled Agile Experience | SAFe, LeSS (preferred) |
| Primary Responsibility | Facilitate Agile/Scrum processes and ensure value-driven delivery |
| Key Accountability – Facilitation | Facilitate all Scrum events and ensure they are positive, productive, and time-boxed |
| Iteration Execution | Support iteration execution, backlog refinement, and stakeholder feedback |
| Flow Optimization | Identify and remove conflicts and blockers impacting team flow |
| Risk Management | Identify, mitigate, and escalate risks; shield team from disruptions |
| Team Building | Coach Agile teams, foster continuous improvement, and enable high-performing teams |
| Stakeholder Management | Collaborate with business stakeholders, product teams, and vendors |
| Governance & Reporting | Ensure data quality and represent teams in governance forums |
| Core Agile Practices | Sprint planning, daily stand-ups, sprint reviews, retrospectives |
| Blocker Management | Actively identify and resolve impediments |
| Agile Coaching | Guide teams in adopting and refining Agile methodologies |
| Collaboration Skills | Build trust, transparency, and shared problem-solving |
| Performance Monitoring | Track velocity, burndown charts, and delivery metrics |
| Tool Enablement | Support automation, Agile tools, and reporting solutions |
| Leadership Traits | Empathy, stewardship, community building |
| Soft Skills | Excellent communication and stakeholder management |
| Analytical Skills | Strong problem-solving and analytical abilities |
| Mentorship | Ability to mentor and guide junior team members |
| Work Culture | Collaborative, inclusive, team-first mindset |
| Career Growth | Global exposure, upskilling, reskilling, cross-business mobility |
| Leadership Philosophy | Everyone is a leader regardless of career level |
| Inclusion & Diversity | Inclusive, respectful, and value-driven workplace |
| Employee Wellbeing | 360-degree happiness, flexibility, accessibility, caregiving support |
| Interview Preparation Tip | Research Deloitte, T&T practice, Agile frameworks, and banking domain |
| Purpose | To make an impact that matters |
| Legal Disclaimer | Deloitte refers to DTTL and its independent member firms |
