| Company / Entity | Deloitte Touche Tohmatsu India LLP |
| Career Portal | Deloitte South Asia Careers |
| Job Title | T&T – Customer – M&C – Senior Consultant | SAP Hybris BA |
| Job Requisition ID | 93386 |
| Date Posted | 06 Jan 2026 |
| Designation | Senior Consultant |
| Primary Location | Mumbai |
| Work Mode | Work from Office (Mandatory) |
| Region Coverage | India, Sri Lanka & Maldives, Mauritius |
| Practice / Team | Technology & Transformation – Customer (M&C) |
| Role Name | SAP Commerce (Hybris) Business Analyst |
| Experience Required | 5 – 8 Years |
| Education Qualification | B.E. / B.Tech |
| Job Purpose | Act as a bridge between business stakeholders and technical teams to ensure effective SAP Commerce Cloud (Hybris) implementation for e-commerce solutions |
| Core Responsibilities | Requirements gathering, documentation, stakeholder alignment, solution design, SAP Commerce configuration, integration coordination, testing support, Agile participation, training & application support |
| Functional Areas | Product search, order management, promotions, WCMS, PCM, PIM, payment gateways |
| SAP Commerce Expertise | SAP Commerce Cloud (Hybris), WCMS, PCM, PIM, Order Management, Cockpits |
| Integration Exposure | SAP ERP, CRM, third-party systems via APIs & middleware |
| Methodologies | Agile / Scrum |
| Tools | Jira, Azure DevOps, Confluence |
| Testing Involvement | QA & UAT coordination, acceptance criteria validation |
| Documentation | Functional specs, process flows (As-Is/To-Be), user stories, user guides |
| Soft Skills | Strong analytical ability, problem-solving, communication, stakeholder management |
| Stakeholder Interaction | Business owners, project managers, developers, QA, architects |
| Support Responsibilities | End-user training, day-to-day application support, troubleshooting |
| Career Growth | Global mobility, reskilling, leadership development |
| Culture & Values | Inclusion, collaboration, integrity, purpose-driven impact |
| Wellbeing & Inclusion | Accessibility, flexibility, safety, caregiving support |
| Interview Preparation | Research Deloitte, understand practice area, follow recruiter tips |
