FLCC Officer provides awareness through Financial Literacy & Credit Counseling Programs.
Group Company:
- HDFC Bank Limited
Designation:
- SL Initiative-FLCC Officer
Office Location:
- Arakonam, Tamil Nadu (Branch)
Primary Responsibilities:
- Area/Village Survey – Undertake survey & identify areas – villages / wards having potential for formation of SHGs/JLG.
- Create baseline information about the group & individual members.
- Financial Literacy – Conducting Financial literacy on expenditure management, savings, borrowing for enterprise activity and insurance.
- Business Drive – Tracking file movement from sourcing till disbursement.
- Pitching cross sell products to customers during FLCC and branch visit
- Driving business in terms of coordinating with other verticals such as OPS,CPU,WBO for completion of logins
- Collection Drive – Calling customers for recovery follow-up and assiting RM in terms of achieving branch OTR%
- Branch Complaince – Mainitaining customer records and FLCC register to adhere audit compliance
Additional Responsibilities:
- Productivity:
- 40 files FLCC per month
- Maintain good OTR% of branch
- Mobile number accuracy of new disbursement groups
Educational qualifications preferred:
- Category: Bachelor’s Degree, Master’s Degree
- Academic score: 50% +
Required work experience:
- Industry: BFSI
- Role: Fresher/Sales
- Years of experience: 1 to 2
Required Competencies:
- Honesty & integrity
- Inter personal skill
- Time / Team Management
- Good communication skill
- Go getter attitude
- Excellent hold on MS Office and MS Access (Preferable)
Required Knowledge:
- Work experience in the profile
Required Skills:
- Graduate and above
Other:
- Reporting Designation: Collection Manager – SLI
- Reporting Department-Sub BU: SL Initiative Sales
Specific requirements:
- Travel: Customer Visits
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