Flipkart Job Apply For Regional Manager Post

Flipkart is India’s largest e-commerce marketplace with a registered customer base of over 150 million. In the 10 years since we started, Flipkart has come to offer over 100 million products across 120+ categories including Smartphones, Books, Media, Consumer Electronics, Furniture, Fashion and Lifestyle.

Launched in October 2007, Flipkart is known for its path-breaking services like Cash-onDelivery, No-Cost-EMI and 10-day replacement policy. Flipkart was the pioneer in offering services like In-a-Day Guarantee (65 cities) and Same-Day-Guarantee (13 cities) at scale. With over 1,20,000 registered sellers, Flipkart has redefined the way brands and MSME’s do business online.

Mandatory Skills:

• Analytical Skills
• Customer Orientation & Focus
• Good Business Presentation Skills
• Interpersonal and Intrapersonal Communication Capability
• Team Building and Employee Engagement Capability
• Flexibility & Adaptability
• Market Knowledge and Orientation – Understanding of competitor’s FAB (Features, Advantages and Benefits of the services offered), understanding of SWOT Analysis.
• Situation Handling and Crisis Management Capability
• Delegation and Empowerment Capab

Job Description:

• Accountable for all Hub Operations under the span of control and seek intervention from superior as appropriate.
• Ensure Profitable operations in the region.
• Continuously improve in reducing Error rate in Operations Management in the region.
• Maintain the cost of operations as per budget in the region.
• Ensuring Regional Performance reporting periodically.
• Ensuring Customers in the region are delighted at all times.
• Promptly and effectively manage customer escalations in the region along with support team.
• Ensuring employee engagement initiatives are implemented.
• Ensure 100% ZTP (Zero Tolerance Policy).
• Ensuring Regional Deliverable are met and duly reported.
• Ensure SOP Adherence in the region at all times.
• Ensure availability of adequate and trained manpower at Hub and Region as per manpower and business plan.
• Ensure commercial and statutory compliances are met along with the support of teams in the region.
• Training and Development of teams in the region.
• Managing environmental bodies effectively.
• Ensure Succession Planning at the Region.
• Grievance Handling and Conducting Open House/meetings with regional teams.
• Proactively identify gaps in operations and support processes that impact operations and take preventive action.
• Conduct Monthly Review Meeting (MRM) along with Regional Managers and Area Managers and Support team.

Skills Required:

• Comprehension & Analytical Skills
• Customer Orientation & Focus
• Good Business Presentation Skills
• Interpersonal and Intrapersonal Communication Capability
• Team Building and Employee Engagement Capability
• Flexibility & Adaptability
• Market Knowledge and Orientation – Understanding of competitor’s FAB (Features, Advantages and Benefits of the services offered), understanding of SWOT Analysis.
• Situation Handling and Crisis Management Capability
• Delegation and Empowerment Capab

Location:

• Bangalore,Karnataka

Education/Qualification:

• MBA

Years Of Exp:

• 7 to 9 Years

Flipkart Job Regional Manager Post Notification PDF & Apply Online Form Link