Flipkart is India’s largest e-commerce marketplace with a registered customer base of over 150 million. In the 10 years since we started, Flipkart has come to offer over 100 million products across 120+ categories including Smartphones, Books, Media, Consumer Electronics, Furniture, Fashion and Lifestyle.
Launched in October 2007, Flipkart is known for its path-breaking services like Cash-onDelivery, No-Cost-EMI and 10-day replacement policy. Flipkart was the pioneer in offering services like In-a-Day Guarantee (65 cities) and Same-Day-Guarantee (13 cities) at scale. With over 1,20,000 registered sellers, Flipkart has redefined the way brands and MSME’s do business online.
Job Description:
About Flipkart Flipkart is committed to the cause of transforming commerce in India through our investments in made-in-India technology innovations, customer-centric features and constructs, a diverse category landscape and a world-class supply chain. With a customer base of over 350 million, product coverage of over 150 million across 80+ categories, focus on generating direct and indirect employment and a commitment to empowering generations of entrepreneurs and MSMEs and a sustainable growth strategy – Flipkart is maximizing for our customers, stakeholders, and the planet at large! Flipkart is a part of the Walmart-owned Flipkart Group, which also includes group companies Flipkart Health+, Myntra, and Cleartrip. The Group is also a majority shareholder in PhonePe, one of the leading Payments Apps in India.
You are responsible for:
● Lead the Loyalty Program of the largest marketplace retailer
● Redesign and influence behaviour at massive scale of online customers.
● Launch a subscription tier of Loyalty for FK.
● Externalise Supercoins as the largest reward currency in the country.
● Drive the Loyalty program towards a sustainability for FK.
● Designing & taking the loyalty structure to the platform
● Monetization from Brand, Sellers & Fintech Partners
● Responsible for for performance of the program within Flipkart and in the ecosystem
You should have:
● Understanding of global operating models of loyalty and ability to think outside in.
● Design thinking and ability to design program’s at scale.
● Understanding of Fintech space is preferable
● Ability to work with tech and engineering to get consumer products built
● P&L Mgmt Skills
● Lead a team of 20-25 people, groom and develop them
Skills Required:
● Understanding of global operating models of loyalty and ability to think outside in.
● Design thinking and ability to design program’s at scale.
● Understanding of Fintech space is preferable
● Ability to work with tech and engineering to get consumer products built
● P&L Mgmt Skills
● Lead a team of 20-25 people, groom and develop them
Location:
● Bangalore,Karnataka
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