Position: Operations (Front Office)
Location: Trichur/Calicut
Experience: Minimum 2+ years preferred
Education: Graduates/Post Graduates or MBA
Job Description: Operations (Front Office)
- Credit Appraisal: Evaluate customer creditworthiness and ability to repay loans.
- Customer Interaction & Loan Counseling: Engage and guide customers through loan options and requirements.
- Documentation: Collect and verify required documents.
- Loan Processing/Disbursement: Manage loan processing and disbursement procedures.
- Cross-Selling: Promote and sell products from group companies.
- Relationship Management: Build and maintain relationships with customers and channel partners.
Qualifications: Graduates/Post Graduates or MBA with a solid academic record (minimum 60% marks) and strong communication skills in English and Malayalam.