At ICICI Bank, you get an opportunity to engage with high-value customers of ICICI Bank and offer 360 degree-banking solutions. As Relationship Manager, Business Banking, the role requires you to collaborate seamlessly across teams at ICICI Bank to offer superior service to Micro, small & medium enterprises, mid corporate (Upto 750cr annual turnover) and ensure a quick turnaround time for all client queries and requirements. We are seeking a qualified relationship manager to extend our market reach through expert discovery and exploration of new and untapped business opportunities and relationships. Our ideal candidate will be trusted to dive right in, take the lead, use initiative, and help build ICICI Bank as the preferred bank amongst our customers. Key accountabilities include customer feedback and defined business outcomes.
Roles and Responsibilities:
- Ensure stability of total ecosystem income from existing set of clients and explore avenues for new income generation from existing as well as new clients.
- Tap the entire ecosystem opportunity across banking services and products required by the client starting from key stakeholder individual accounts, salary mandates, supply chain related avenues, deposits opportunity, treasury related products and services such as forex. The individual will collaborate with the various relationship teams to offer a comprehensive and 360 degree banking solution to the customer.
- Add value to the client and stay ahead of the competition by structuring and implementing innovative deals in working capital, term loan and non-credit solutions such as forex, current account offerings, payment and collection solutions.
- Micro, small & medium enterprises (Upto 750cr annual turnover).
- Use credit knowledge and knowledge of various products for deal structuring.
- Manage the relationship with the customers by growing core operating profit while ensuring return of capital.
- Provide trade finance, commodity based finance cash management services as per the working capital cycle of the company.
- Deepen relationship with existing clients and acquire new clients for the bank.
- Increase wallet share by cross selling products to the customer.
- Understand & cross-sell various retail asset & liability products to capture entire ecosystem of corporate clients including the employees.
- Engaging with key stakeholders such as promotors, CXOs to enrich the relationship and provide them private or wealth banking and investment solutions to meet various needs of the customers.
- Credit Appraisal Relationship manager is expected to understand in detail the clients business, financials and prepare quality appraisal note in collaboration with Credit or Risk Management team.
- Portfolio monitoring: Assist the Regional Head/ RHS in ensuring a high quality book and keep on look-out for red flags through quantitative and qualitative monitoring.
- Provide complete and comprehensive information on various products, services offered by the Bank and ensure best services are provided to them.
Key Skills:
- Customer Service
- Business Development
- Cross Selling & Collaboration
- Enhance the portfolio quality
- Customized Solutions
- Behold our values
Eligibility Criteria:
- Sales and Relationship experience from any Industry
- Graduates/MBA with 4-9 Years
Location:
- Across India
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