| Job Title | Elite Relationship Manager – Household |
| Department | Branch Banking |
| Function | Relationship Management |
| Job Category | Consumer Bank |
| Location | Delhi, India |
| Job Type | Full Time |
| Job Shift | Day |
| Education Qualification | Bachelor’s Degree |
| Job Identification | 225243 |
| Posting Date | 06 January 2026 |
| Role Objective | Manage, acquire, and grow High Net Worth (HNW) client relationships by offering customized banking and investment solutions |
| Customer Segment | High Net Worth (HNW) Households |
| Key Responsibilities | • Acquire new HNW clients• Deepen existing client relationships• Manage liabilities & commercial assets• Cross-sell banking & investment products• Educate clients on new products & offerings• Plan client engagement & sales initiatives• Coordinate with group companies for integrated solutions• Maintain detailed client records• Resolve customer complaints within defined TAT |
| Products & Services | CASA, Term Deposits, Loans, Investments, Insurance, Third-party Products |
| Sales Focus | Cross-selling, portfolio growth, client retention |
| Compliance & Service | Adherence to bank policies, service standards & TAT |
| Key Skills Required | Relationship Management, HNW Client Handling, Sales Acumen, Financial Knowledge, Customer Service |
| Performance Metrics (KPIs) | Revenue growth, AUM increase, Cross-sell ratio, Customer satisfaction |
| Work Location Address | 8-Vishal Enclave, Block-C, New Delhi – 110027 |
| Career Progression | Elite RM → Senior RM → Branch Head → Cluster Manager |
| Resume Keywords | HNW Relationship Manager, Branch Banking, Liabilities, Cross-Sell, Wealth Products, Customer Engagement |
