| Job Title | Acquisition Manager – Sales (Retail Loan Sales) |
| Department | Consumer Bank |
| Function | Sales / Customer Acquisition |
| Location | Pune, Maharashtra |
| Job Type | Full-Time |
| Education | Bachelor’s Degree (Any Discipline) |
| Experience | 2–6 Years in Retail Loan / BFSI Sales (preferred) |
| Role Objective | Drive acquisition of retail loan customers through direct and indirect sourcing channels |
| Products Handled | Home Loans, Loan Against Property (LAP), Personal Loans |
| Customer Segment | Retail / Individual Customers |
| Sourcing Channels | DSAs, Connectors, Direct Sourcing, Referrals, Cold Calling |
| Key Responsibilities | • Acquire new retail loan customers• Generate leads through market activities & referrals• Ensure complete documentation & KYC compliance• Coordinate with credit, legal, operations & technical teams• Maintain strong relationships with DSAs & connectors• Track and update loan application status• Achieve monthly & quarterly sales targets• Provide prompt customer service & query resolution |
| Core Skills Required | Retail Loan Sales, Channel Management, Lead Generation, Negotiation, Documentation |
| Compliance & Governance | KYC norms, internal credit & documentation policies |
| KPIs / Performance Metrics | • Disbursement volume & value• Lead-to-disbursement ratio• Channel productivity• TAT adherence• Customer satisfaction |
| Tools Used | LOS (Loan Origination System), CRM, MIS & Tracking Dashboards |
| Ideal Candidate Traits | Target-driven, relationship-oriented, process-aware, proactive |
| Career Progression | Acquisition Manager → Senior Manager → Area Sales Manager → Regional Sales Head |
| Resume Keywords | Retail Loan Sales, Home Loans, LAP, DSA Management, Loan Acquisition, BFSI Sales |
