| Company | Bank (Branch Banking – Service Division) |
| Job Title | Assistant Branch Manager – Inbound (Service & Operations) |
| Job ID | 233446 |
| Location | Chennai, Tamil Nadu, India |
| Job Type | Full-Time |
| Posting Date | 19 March 2026 |
| Qualification | Bachelor’s Degree |
| Primary Objective | Support branch operations, ensure customer service excellence, and assist in business growth |
| Core Responsibility | Manage branch service operations and assist Branch Manager |
| Customer Handling | Oversee walk-in customers and ensure high-quality service delivery |
| Branch Operations | Support daily operations including account handling, transactions, and service requests |
| Team Support | Assist in managing branch staff and ensuring productivity |
| Sales Support | Drive cross-selling of banking products (CASA, insurance, loans) |
| Compliance | Ensure KYC and regulatory compliance within branch operations |
| Process Management | Maintain service standards and ensure smooth workflow |
| Coordination | Work with internal teams for issue resolution and service efficiency |
| Performance Monitoring | Track service quality and operational KPIs |
| Key Skills Required | Leadership, customer service, operations management, communication |
| Ideal Candidate Profile | Candidate with banking experience, leadership ability, and strong customer focus |
