| Company | Kotak Mahindra Bank |
| Job Title | Customer Assistance Manager – Credit Card Hardship Assistance Unit |
| Department | Consumer Bank |
| Job ID | 230896 |
| Location | Noida, Uttar Pradesh |
| Office Address | C-17, Sector 3, Noida – 201301 |
| Posting Date | 26 February 2026 |
| Job Type | Full-Time (Day Shift) |
| Qualification Required | Bachelor’s Degree |
| Role Type | Collections & Recovery – Retail Assets |
| Business Segment | Credit Cards – Hardship Assistance |
| Key Responsibilities | Monitor collection performance, manage repossession activities, coordinate with agencies & legal teams, conduct field visits, supervise collections team, ensure compliance & ethical recovery practices |
| Skills Required | Collections & recovery experience, team handling, legal coordination knowledge, field readiness, compliance awareness |
| Career Growth | Senior Portfolio Manager, Regional Collections Head, Retail Assets Leadership Roles |
