| Job Title | Elite Banker – Inbound (Branch Banking – Service) |
| Industry | Banking – Retail / Branch Banking |
| Job Category | KMBL |
| Job ID | 230761 |
| Location | New Delhi, Delhi, India |
| Work Schedule | Full Time – Day Shift |
| Education Requirement | Bachelor’s Degree |
| Primary Objective | Manage inbound branch customers while driving service excellence and sales |
| Channel Type | Branch – Inbound |
| Customer Segment | Retail / Affluent Customers |
| Core Responsibility – Customer Service | Handle walk-in customers, resolve queries, manage account servicing |
| Core Responsibility – Relationship Management | Build long-term relationships with branch customers |
| Core Responsibility – Cross-Selling | Promote CASA, Fixed Deposits, Loans, Insurance, and Investment products |
| Core Responsibility – Revenue Contribution | Achieve branch sales targets through product penetration |
| Core Responsibility – Compliance | Ensure adherence to banking policies and regulatory norms |
| Key Skills Required | Communication skills, sales orientation, customer relationship management |
| Performance Metrics | Sales targets, cross-sell ratio, customer satisfaction score, branch revenue contribution |
| Career Path Potential | Senior Elite Banker → Branch Sales Manager → Branch Manager → Retail Banking Leadership |
| Apply Online | Click here |
