| Job Title | Elite Relationship Manager – Household (Branch Banking) |
| Job Category | Consumer Bank |
| Location | Kotak Mahindra Bank Ltd; Ground Floor, C-119, Sec-19, Noida, Near DM Office, Noida, Uttar Pradesh, 201301 |
| Job Type | Full Time |
| Job Shift | Day |
| Education Qualification | Bachelor’s Degree |
| Job Identification | 225258 |
| Posting Date | 06 January 2026 |
| Role Objective | Manage and grow relationships with High Net Worth (HNW) clients by offering tailored banking solutions and exceptional customer service. |
| Key Responsibilities | • Acquire and develop HNW client relationships for liabilities, commercial assets, and investment products.• Ensure high levels of customer service and adherence to bank policies.• Cross-sell banking products to deepen client engagement.• Educate clients on new products and enhancements.• Plan and execute targeted sales initiatives and client engagement events.• Collaborate with group companies to provide integrated financial solutions.• Maintain detailed records of client interactions and relationship history.• Monitor and resolve customer complaints within defined turnaround times (TAT). |
| Target Customers | High Net Worth individuals and households |
| Products Handled | Liabilities (Savings/Current/Deposits), Commercial Assets, Investment Products, Financial Solutions |
| Revenue Drivers | Product cross-selling, increasing wallet share of HNW clients, relationship growth |
| Key Skills Required | Financial acumen, relationship management, customer service, sales & cross-selling, communication, problem-solving |
| Resume Keywords | Elite Relationship Manager, HNW Clients, Branch Banking, Relationship Management, Financial Solutions, Cross-sell, Customer Service, Client Engagement |
