| Job Title | Elite Relationship Manager – Household |
| Department | Branch Banking |
| Function | Relationship Management |
| Job Category | Consumer Bank |
| Location | Noida, Uttar Pradesh, India |
| Job Type | Full Time |
| Job Shift | Day |
| Education Qualification | Bachelor’s Degree |
| Job Identification | 225246 |
| Posting Date | 06 January 2026 |
| Role Objective | Manage, acquire, and grow High Net Worth (HNW) client relationships by providing tailored banking and investment solutions |
| Customer Segment | High Net Worth (HNW) Households |
| Key Responsibilities | • Develop & expand HNW client relationships (liabilities & commercial assets)• Ensure superior customer service & policy adherence• Cross-sell banking & investment products• Educate clients on new products & enhancements• Plan & execute sales initiatives and client engagement events• Collaborate with group companies for integrated solutions• Maintain detailed client interaction records• Resolve customer complaints within defined TAT |
| Products & Services | CASA, Term Deposits, Loans, Commercial Assets, Investment Products, Third-party Products |
| Sales Focus | Client acquisition, relationship deepening, cross-selling |
| Compliance & Service | Adherence to bank policies, service standards, and turnaround times (TAT) |
| Key Skills Required | HNW Relationship Management, Financial Acumen, Sales & Cross-Sell Skills, Client Engagement, Communication |
| Performance Metrics (KPIs) | AUM growth, Revenue generation, Cross-sell ratio, Customer satisfaction |
| Work Location Address | Kotak Mahindra Bank Ltd, Ground Floor, C-119, Sector-19, Near DM Office, Noida – 201301 |
| Career Progression | Elite RM → Senior RM → Branch Head → Cluster Manager |
| Resume Keywords | Elite RM, HNW Clients, Branch Banking, Liabilities, Investments, Cross-Selling, Relationship Management |
