| Job Title | Gold Loan Relationship Officer |
| Department | Loans Against Gold – Marketing Branch Operations |
| Job Identification | 223666 |
| Job Category | Commercial Bank |
| Location | Noida |
| Office Address | Plot 31 & 32, Block G, Noida |
| Posting Date | 27 March 2026 |
| Job Type | Full Time |
| Job Shift | Day Shift |
| Degree Required | Bachelor’s Degree |
| Industry | Banking / Gold Loan / Retail Lending |
| Role Overview | Drive business growth in Loans Against Gold segment and manage customer relationships |
| Customer Acquisition | Source new gold loan customers via branch walk-ins, field visits, and local networking |
| Customer Handling | Explain product features, eligibility, and documentation requirements |
| Loan Processing | Ensure timely processing and disbursement of gold loans |
| Cross-Selling | CASA accounts, insurance, investment products |
| Customer Service | Maintain customer satisfaction and relationship management |
| Compliance | Follow internal policies, audit norms, and regulatory guidelines |
| Documentation | Maintain customer records and loan documentation |
| Team Coordination | Work with branch team for smooth operations |
| Skills Required | Sales, Customer Handling, Retail Lending, Gold Loan Knowledge |
| Career Path | Gold Loan Officer → Relationship Manager → Branch Manager |
