| Job Title | Gold Loan Relationship Officer |
| Department / Segment | Loans Against Gold – Marketing Branches Operations |
| Job Identification | 226588 |
| Job Category | Commercial Bank |
| Job Role | Sales & Relationship Management |
| Job Type | Regular |
| Employment Type | Full-Time |
| Job Shift | Day |
| Job Location | Indore, Madhya Pradesh |
| Workplace Address | 6, Anjani Nagar, Kalani Nagar Square, Airport Road, Indore, MP – 452005 |
| Posting Date | 03 January 2026 |
| Last Date to Apply | 03 February 2026 |
| Qualification Required | Bachelor’s Degree |
| Experience | As per bank norms (Sales / Gold Loan experience preferred) |
| Key Responsibilities | Source new customers for gold loans through branch walk-ins, field visits, and local networking. Explain product features, eligibility, and documentation requirements. Ensure timely processing and disbursement of gold loans. Maintain high customer satisfaction levels. Cross-sell CASA, insurance, and investment products. Ensure compliance with internal policies, audit, and regulatory norms. Maintain accurate customer and loan records. Coordinate with branch teams for smooth operations. |
| Skills Required | Customer handling, sales skills, relationship management, knowledge of gold loan products, documentation accuracy, communication skills |
| Industry | Banking & Financial Services |
| Organization | Kotak Mahindra Bank Ltd. |
| Country | India |
