Kotak Mahindra Bank New Job: Apply for the post of 811 – CEC Officer (Inbound)

Apply for the post of 811 – CEC Officer (Inbound) at Thane, Maharashtra. Check all the required details like eligibility, notification pdf, age limit, qualifications etc. Go and Apply now!!

Job title811 – CEC Officer (Inbound)
LocationThane, Maharashtra
Job detailsAs an 811 CEC Officer – Inbound, you will be the first point of contact for customers reaching out to Kotak 811 Digital Banking. This role is critical in delivering a seamless customer experience by resolving queries, educating customers on digital banking products, and converting inbound interactions into sales opportunities. The position requires strong communication skills, customer focus, and the ability to perform in a target-driven contact centre environment.
QualificationGraduate in any discipline.
SkillsExcellent verbal communication and interpersonal skills
Customer-centric approach with a sales mindset
Ability to multitask and work in a fast-paced environment
Basic understanding of banking and digital financial products
Target-oriented with strong problem-solving abilities.
Notification pdf Click here
Apply OnlineClick here

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